A DNA occurs when:
- an appointment is not attended.
- the Patient has not contacted the Practice in advance to cancel it
Due to the high demand for our appointments and the high number of non-attendances and cancellations happening recently, we will charge a fee of $75 per short appointment missed or $150 for a long appointment missed for an appointment that is not attended or not cancelled within 6 hours of the appointment time. For Monday appointments, cancellations must be done by Friday and similarly for morning appointments, it must be cancelled the day before.
For integrative appointments a fee of $250 will be charged for no attendance.
No Medicare rebate will be available for DNA fee